How to keep Customers in your Store Longer

April 16, 2019
Alexandra Clark

If you are a business man or a business woman and have an experience of how to do business than you must be aware of how to keep your customers in your store for a long time.  You should have a practice of how to engage them with the articles that are available at your store, with whom your customers can feel affiliated with.

Develop a Healthy Connection with your Customers

The most effective way to make your customer feel comfortable and happy at your store is that you should develop a healthy and friendly connection with your customer. That would rather force them to spend a long time in your store, to have a slight chit chat with you.  Treat them as a special person and try to answer quickly and intelligently to all of their questions.

Exchange Contacts

Do exchange contact details with your customers to give them information about your new arrivals, new future deals or to inform them about your new services. If you own a store of electronics or electrical appliances and the customer asked for a specified featured refrigerator like a dual temperature wine fridge or an air condition or a television and at that time they are not available at your store. So, what you can do is give them your visiting card or exchange numbers so that they can contact you to find out about the requested item they want. You should promise them about the arrival of the required article. You have to engage your customer for a long time at your store and disappointing them won’t be beneficial for you.

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Your store appearance and Décor Matters

Décor or interior of any store that is present in the market does matters. The beautiful, funky, classy type’s of décor attracts the customers to itself. Like if you own a cloths shop and you have made a perfect sitting or waiting section, meanwhile you offer coffee and tea so that ladies and gents both should enjoy shopping there and they should stay there for a long time.

Invest More, Means Earn More

You should invest more in the first place on your shop.  Your investing will be directly proportional to the money that you will earn.  If you will invest more in the customer service than automatically your profit will be more. Developing a friendly environment for your customers can also make your customers stay for a long time at your shop. This will increase the business.

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Selling Good and Unique Stuff

If your store is selling stuff that is of good material and is unique and quite rear than congratulations you are having a plus point. People nowadays search for things that are one of a kind and unique. There are so many replica’s available of the entire international and national brands that people have trust issues now. Many people usually shop online but they are not satisfied with the product that they receive. So if you want to make your customers busy with your available stuff than you should try something different and unusual.

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