How To Resolve Various Alexa Errors

There are various smart devices that are going to make your tasks easy. Amazon has introduced its smart speaker which is named Alexa. It is one of those devices that fulfill your every wish. This device also has the capability to control all the other devices as well. 

It is one of the most popular speakers out there that is going to listen to your command and provide you with a lot of options. It is also going to control all its Amazon Echo speakers as well as other smart devices with voice commands. 

These speakers are very famous all over the world. Although they are a great smart speaker, there are various issues that you can face. These issues are faced in the form of errors. You can encounter these errors with Alexa and Echo. 

There are some errors such as Alexa not responding and when it is not listening to any of your commands.  It might be a very popular speaker, but there are various issues that this speaker can face. 

Today we are going to face various issues that you can face as a user with the Alexa speaker. Also, we are going to state the methods through which you will be able to resolve these errors. 

Lets us first understand what these errors are and why do the users have to face these issues:

Alexa is Unable to Find the Devices:

If Alexa can’t locate and activate the various other smart devices, then there are a few things that you need to check. It can happen sometimes when Alexa is not able to find other smart devices. 

You need to double-check when you are trying to connect any of your devices to the Echo. There are at times when you make mistakes so you need to make sure that there is nothing wrong from your side. 

There can be an issue when the devices are not compatible but the Alexa is not able to find them. You also need to be sure that you are using the right commands as Alexa can be really tricky when it comes to the syntax. 

There may also be an issue where there might not be an issue but the device in question. If that is the case, what you need to do is to restart the speaker. Check after that whether it is fine or not. In order to be safe, what you can do is power on the Echo and then off it. 

Alexa not Connected to Wi-Fi:

Alexa is among the best virtual assistants that stays connected to Wi-Fi all the time. This might not be an issue with all the devices although it may seem an issue that the smart speaker sometimes disconnects from the internet. There are various reasons why that might have been happening. 

It is among those issues that for more it might have become a consistent issue. Although, there are few methods that you can try in order to try and resolve the Alexa not connected to Wi-Fi. 

The first thing that you are required to do is that you need to turn off all the relevant devices such as a modem, the router, echo, and all the other smart devices that are controlled by Alexa. You need to reboot all these devices. 

If you see that the issue is still there, then you need to move your speaker as far as possible. When you redoing that, it must be kept close to the router. When you are resolving the issue, you need to keep it close to the router. 

You need to switch it to the 5GHZ network in order to lessen the interference. If that is not working, then you might have to contact Alexa customer service. 

Alexa does not Perform Skills:

Alexa has the power to perform over 50000 skills. This might mean that sometimes it might not be able to perform all the skills that you might have anticipated that it would. Although there are still many options, it is a great option for all and some of them are noteworthy as well. 

When you are opening the Alexa app, then you can explore your skills. With thee many options, it is going to be a remarkable option.  You can easily find the specific skill that is giving you trouble and then select the manage preferences option. 

From there, there are going to be options from where you can turn it on and then turn it off as well. In most cases, it is going to be fine. Although there are some cases where uninstalling and installing the apps, you would have to disable and enable the Alexa skill. Once you see that it has been completed, then you need to restart the Echo and then you will see that the issue is resolved. 

Alexa can’t Hear You:

There are times when the Alexa is equipped with various microphones which is why it is not going to register the hot word sometimes. There can be an issue where Alexa is going to struggle to understand the specific accent. This way the Alexa is going to recognize you.

In order to resolve this, the first thing that you need to do is to open the Alexa app. After that, you are required to click on the settings and then select voice training. Then run all the 25 commands and read them aloud. 

After that, each is going to read them and is going to recall the speech pattern. This way you will be able to resolve this issue. 

In conclusion:

These are the most common issues that you can face while you are using the Alexa devices. If there are any issues that you might have been facing and are not able to resolve it, then you can get in touch with Alexa customer service.

They are going to provide you with the best and feasible solutions. 

Call on US/CA: +1 844-601-7233 & UK: +44 800-041-8324

We are available 24/7!


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Written by Lisa Ashley

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